Terms of Use

These Terms of Use (“Terms”) govern your access to websites operated by Flexus Solutions LLC (“Flexus,” “we,” “us”) and, where applicable, set baseline expectations for how we work with clients. By using our websites or requesting our services, you agree to these Terms.

Client work is typically defined further in proposals, statements of work (SOWs), master services agreements, or order forms. If a signed agreement conflicts with these website Terms, the signed agreement controls for that engagement.

Flexus Solutions LLC is a digital agency based in Indianapolis, Indiana, with 18+ years helping organizations with websites, web applications, mobile apps, ecommerce, SEO and paid media, content, CRO, and AI-assisted product work. Site content is for general information — it is not legal, financial, or professional advice for your specific situation.

Contact: +1 (317) 559-2234 · info@theflexus.com.

You agree to use our sites lawfully and not to:

• Attempt unauthorized access to systems, accounts, or data
• Probe, scrape, or overload our sites in ways that harm performance or security
• Upload malware or transmit content that is illegal, harassing, or infringing
• Misrepresent your identity or affiliation when submitting forms
• Use our branding or content in a way that suggests false partnership without written permission

We may suspend or block access if we reasonably believe these Terms are violated.

Descriptions of packages, timelines, or pricing on our websites are illustrative unless confirmed in writing. Custom engagements begin after mutual agreement on scope, fees, and payment terms.

• Scope: Deliverables, assumptions, and change-order process live in the SOW or proposal.
• Payment: Invoices are due as stated in the agreement. Work may pause for overdue balances.
• Client materials: You warrant you have rights to content, brands, and data you provide, and you grant Flexus a license to use them solely to perform the work.
• Third-party platforms: App stores, ad networks, CMS hosts, SaaS tools, and similar vendors have their own terms; outcomes can change when those platforms change policies or pricing.
• Confidentiality: Each party will protect non-public information shared for the engagement as described in the signed agreement.

Unless otherwise agreed in writing:

• Flexus retains ownership of pre-existing tools, frameworks, know-how, libraries, and design systems we bring to a project
• Upon full payment for the applicable deliverables, you receive the ownership or license rights described in your SOW (often including custom code and creative produced specifically for you)
• Open-source and third-party components remain subject to their licenses
• Portfolio rights: Flexus may display non-confidential work in our portfolio, case studies, and marketing unless your agreement says otherwise

All trademarks, logos, and content on our own websites remain Flexus property or that of their respective owners.

Flexus may use modern development, design, content, and analytics tools — including AI-assisted tools — to speed delivery, improve quality, or test approaches. When AI is material to a deliverable, we still apply human review appropriate to the engagement. Do not assume models trained on your confidential materials unless your SOW explicitly allows it; we follow the confidentiality terms of your agreement.

Search rankings, ad costs, conversion rates, app-store approval, and third-party API behavior depend on many factors outside our sole control. We commit to professional effort and the deliverables defined in your agreement — not to open-ended guarantees of specific market results unless expressly written.

Our websites and public materials are provided “as is.” To the fullest extent permitted by law, Flexus disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement regarding the site itself. We do not warrant uninterrupted or error-free access.

To the fullest extent permitted by law, Flexus and its officers, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, arising from use of our websites or — except as limited below — from services.

For paid services, Flexus’s aggregate liability arising from an engagement will not exceed the fees you actually paid to Flexus for the specific services giving rise to the claim during the twelve (12) months before the claim, unless a signed agreement states a different cap.

You agree to indemnify and hold Flexus harmless from claims, damages, and reasonable expenses (including attorneys’ fees) arising from your misuse of our sites, your content, your instructions, or your breach of these Terms or a client agreement, except to the extent caused by Flexus’s willful misconduct.

These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-law rules. Courts located in Indiana will have exclusive jurisdiction over disputes arising from these website Terms, unless a signed client agreement specifies otherwise for that engagement.

We may update these Terms by posting a revised version on this page with a new “Last updated” date. Continued use of the site after changes constitutes acceptance of the updated Terms.